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Frequently Asked Questions (FAQ)
Got Questions? We’ve Got Answers!
1. What types of products does Cozy Gifts & Notes offer?
We offer a wide range of thoughtfully curated gifts, including cozy home essentials, personalized items, handpicked gift boxes, and customizable notes for any occasion. Whether you're looking for a gift for a birthday, anniversary, or just because, we have something perfect for everyone!
2. How do I apply a discount code?
To apply a discount code, simply enter the code at checkout, and the discount will be applied to your total. Be sure to check for any special promotions or offers available!
3. How long will it take to receive my order?
Orders typically ship within 1-3 business days. Shipping times vary based on your location, but most orders will arrive within 5-7 business days. Expedited shipping options are available at checkout if you need your order sooner!
4. Do you offer international shipping?
Currently, we offer shipping within the United States. We’re working on expanding internationally, so stay tuned for future updates!
5. Can I return or exchange my gift?
We want you to be completely satisfied with your purchase! If for any reason you’re not happy, we offer returns or exchanges within 30 days of receipt. Please visit our Returns & Exchanges page for more details.
6. Is it safe to shop on Cozy Gifts & Notes?
Yes, your security is our priority! We use industry-standard encryption and secure payment methods to ensure your personal information is safe. You can shop with confidence on our website.
7. How can I contact customer service?
If you have any questions or need assistance, our customer service team is happy to help! You can reach us via email at [email@example.com] or by phone at [phone number]. We're here to ensure your shopping experience is seamless!
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